Commercial Cleaning Checklist
Whether you are opening a new facility and looking for a commercial cleaning company to partner with, you currently work with a cleaning company but are wondering whether you’re getting your money’s worth, or you use in-house cleaning staff but aren’t sure if it’s cost effective, here are some questions that can help you determine what course of action to take:
Quality of work
- How often do you notice spots that have been missed by your cleaning service?
- How often do you see or talk to a company representative?
- Do you ever notice any of the following?
- Rings in toilets
- Dirty floors
- Trash left in wastebaskets
- Dust on surfaces
- Are stocks of paper cleaning products such as paper towels and toilet paper properly maintained?
- Does your cleaning company use high-efficiency particulate air (HEPA) filters with their vacuum cleaners, which capture over 99% of small particles?
- If your company handles cleaning in-house, how much money annually is spent on human resources costs related to your cleaning staff (background checks, benefits, interviewing applicants, etc.)?
- Does your cleaning company charge extra if they need to return to your facility to fix problems missed during routine cleaning?
- When you need to contact your cleaning company, how long does it take to get a response?
- 1 hour
- 2-4 hours
- 4-12 hours
- Up to 24 hours
- If you have a cleaning emergency, how long does it take for it to get cleaned up?
- Does your cleaning company maintain a record of who has been in your facility?
- Does your cleaning company conduct background checks on employees?
- Does your cleaning company offer a full range of standard cleaning services including hard surface floors and carpets?
- Does your cleaning company offer additional services such as exterior window cleaning or pressure washing?
- Does your cleaning service offer day porter services?