Carpet Cleaning Services in Roanoke and the New River Valley

Regular carpet care means predictable costs

Our monthly carpet care program means a longer life for your carpet and less frequent and costly replacement. By eliminating surprise carpet cleaning costs, you will be able to better predict your maintenance costs and stay within your budget.

Clean carpets mean a healthy building

At ServiceMaster Commercial Cleaning, our philosophy is that a professional carpet cleaning helps contribute to the overall cleanliness of your building, which in turn helps to maintain a healthier environment for all your company’s employees.

Low moisture carpet cleaning reduces disruptions

Our quarterly low moisture carpet cleaning method removes soil on the surface of your carpet using less water than other methods. This results in faster drying times, which means less interruption to your business. When you use our low moisture cleaning service on a regular basis, your carpets will only need a deep cleaning once a year.

Our environmentally friendly carpet care products

ServiceMaster Clean Green For® products are designed to cause minimal environmental impact. They are free of ingredients like VOCs and perfumes, and carry certifications from third party organizations who test and verify claims made regarding environmentally friendly products.

What to expect with our deep carpet cleaning service

•  Step 1: Together, we inspect the areas of carpet that require cleaning and review the cost of the service.
• Step 2: A pre-spray is applied to your carpet and allowed to sit for 3-5 minutes. This spray, a detergent solution, breaks down soil embedded in your carpet.
• Step 3: We extract the pre-spray detergent solution from the carpet.
• Step 4: We rinse the carpet with clear water, which removes residue (residue might cause the carpet to re-soil more quickly).
• Step 5: We post-treat any remaining spots.
• Step 6: We inspect your carpets with you to ensure they have been cleaned to your satisfaction

Tasks to perform prior to your carpet cleaning

In order to prepare for a professional carpet cleaning, please complete the following tasks:

• Remove fragile objects from the tops of furniture in the room where we will be cleaning the carpet
• Remove items such as rugs, plants, garbage cans, etc. from the floor
• Vacuum all areas that will be cleaned.

Note: For lighter furniture items such as coffee tables, chairs, and small sofas, we will place blocks under them while we clean. For larger furniture like conference room tables, bookcases, and lobby furniture, we will clean around them.

Post-Cleaning Instructions

To help ensure that you get the most benefit from your professional carpet cleaning, please follow these instructions:

• Refrain from walking on freshly cleaned carpets for 8 hours at a minimum (walking on the carpets can flatten the fibers).
• Use fans to help circulate air to speed up the drying time if necessary.
• If Stotchguard or another carpet protector was applied, traffic on the carpet should be kept to a minimum for up to 24 hrs.
• Do not move furniture back onto the carpet until it is completely dry and the Scotchgard carpet protector has cured.
• Do not move heavy furniture back onto the carpet for two days if extraction was performed (if not using blocks).

Carpet Cleaning & Maintenance Tips

Here are a few suggestions about how to maintain your carpet in between professional cleanings:

• Vacuum regularly (daily in high traffic areas, twice-weekly in medium traffic areas, and weekly in light-traffic areas). Use attachments at the edges of the carpet. Ask us about our janitorial cleaning services if you’d like us to take care of this for you.
• Be aware that in order to be effective, you’ll need to make multiple passes with a vacuum on carpeted areas to catch debris that works its way down into the carpet fibers.
• Use entryway mats and walkway rugs to catch dirt that people might track in from outside.
• To clean up a spill, use a blotting motion instead of a rubbing motion and start at the edges of the spill rather than the center. This will help keep it from spreading.
• Clean up all spills immediately. Doing this before they have the chance to set could prevent discolorations and odors. Dry the area thoroughly before continuing regular use to prevent indentations from settling in.